eCommerce order fulfillment Based in the heart of Silicon Valley in the San Francisco Bay Area, we serve clients in the United States, Canada, and internationally, shipping your products everywhere. We Offer

  • eCommerce Order Fulfillment
  • Secure Warehouse Center 
  • Shipping Fulfillment Services 
  • Health Care Fulfillment
  • Literature Fulfillment

Silicon Valley Direct’s array of fulfillment services give your business the cost-effective solutions and quality results you need to help your business grow and thrive. Our secure online data management system, Remote Control™, complements each fulfillment service we offer. In addition, our clients have anytime access and full visibility to their account via Remote Control™. As a result, they are able to place orders, manage inventory, and generate reports easily through our system’s web interface. Most noteworthy, Remote Control™ ensures that our pick, pack, and shipping operations are accurate and efficient every time. We ship 95% of our orders on the same day, as well.

eCommerce Order Fulfillment

Being a full service 3PL company we can easily handle some or all aspects of your order fulfillment process.  In addition to you own custom web portal, we customize our order fulfillment process to meet your needs. Order processing from downloading orders from your shopping cart, processing and returning shipping and inventory data are 100% automated.   

Outsourcing your eCommerce order fulfillment to Silicon Valley Direct, your company will receive many benefits, such has low warehousing and shipping costs, same day order shipping, and your own account manager and staff dedicated to providing you excellent customer service.   

We also encourage all our clients to visit our warehouse in Union City, CA to see our order fulfillment process and meet the staff that handle your orders every day.  

Health Care Fulfillment

One of the most important aspects of health care fulfilment/mailings is ensuring the accuracy and privacy of the information they contain. That is why we have implemented a rigorous process of triple checking every order and mailing before it is sent out. This process involves verifying the address data, proofreading the content prior to printing, and scanning the envelopes for any errors or leaks. By doing so, we ensure that our health care product orders or mailings are accurate, secure, and respectful of your customers privacy.  In addition, all Personal Identifiable information (PII) is automatically removed from our system after 60 days. (Unless otherwise requested by our clients)

Literature Fulfillment

Literature fulfillment is the process of delivering printed materials to your customers or prospects who request them. It can include catalogs, brochures, marketing collateral, brochures, data sheets, user manuals, press kits , newsletters, white papers, case studies, post cards and more.  

We can print any of these presorted and customized for each individual customer/prospect allowing the lowest shipping rates available  Silicon Valley Direct will also presort your Pre-printed literature and receive the same low rates.    

The benefits of literature fulfillment include increasing brand awareness, generating leads, providing valuable information, and enhancing customer loyalty. Literature fulfillment can also help reduce costs, save time, and improve efficiency by automating the ordering, printing, packaging, and shipping of literature materials. 


Kitting is the process of gathering several different products and packing them together ahead of time. Customers are able to order a single sku that includes all the products. This allows for faster shipping as kits are prepackaged and ready to ship Our expert staff ensures all kits prepared correctly and verified with qualify control checks.

Trade Show Fulfillment

For a trade show to be successful, the pre-trade show planning and post-trade show follow-ups are key. However, with only a few clicks on our Remote Control™, we will handle it for you. Our trade show fulfillment services include gathering literature, assembling packets, and shipping the materials to the trade show floor. Not only will we handle the pre-trade show planning, but we will also house the leftover inventory in our warehouse. Furthermore, we will deliver timely responses to prospective leads from the show on your behalf.

Lead Generation Fulfillment

Our lead generation fulfillment helps your business connect with your prospective customers. Specifically, we provide prompt responses to your direct mail campaign, trade show, and other marketing initiatives. As a result, Silicon Valley Direct becomes an extension of your sales and marketing departments, helping you generate leads and develop new relationships.

Premium Items Fulfillment

At Silicon Valley Direct, we respond promptly to your customer’s premium item requests. Through our system’s real-time updates, we are able to turnaround these requests in an efficient manner.

Print On Demand

Are you looking for a way to print your custom documents on demand without any hassle? If so, you might be interested in our print on demand (POD). With our high-quality POD technology your documents can be individually customized along with address verification and prepared for pre-sorted bulk mailing. You do not have to worry about inventory, storage, costs.  POD is a great way to save on printing costs as there is no minimum requirement. We also offer same day printing. 

If you want to learn more about POD service, click here.

Let us know how we can help with your printing goals, call us at 510-477-9039 or click here to send us the details of your printing needs.

Direct Mail and Pre-Sort

With our Direct Mail service, we will print and send your letters, postcards, flyers, or catalogs to a targeted group of recipients. Direct mail can help businesses reach existing customers, potential customers, and increase brand awareness.

Our Pre-sort technology allows us verify address information and presort them following USPS requirements. Pre-sorting will reduce postage costs and improve delivery time for direct mail campaigns. Pre-sorting does require a minimum number of pieces per mailing and adherence to certain standards and regulations. 

To find out more about Direct Mail and Pre-Sort service, click here.